Privacy Policy

Last updated: 2 December 2024

Enjoy Development Ltd ("we", "us", or "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Enjoy Development Ltd
Company Number: 11274660
Registered Address: Vicarage Court, 160 Ermin Street, Swindon, England, SN3 4NE
Data Protection Enquiries: legal@enjoydevelopment.com

2. What Data We Collect

We collect and process the following types of personal data:

Information You Provide

Contact Form Submissions: Name, email address, and your message when you submit our contact form
Email Correspondence: Records of communications when you contact us directly via email
Project Discussions: Business information you share during conversations about potential work (organisation details, project requirements, etc.)

Information Collected Automatically

IP Address: Used temporarily for rate limiting and spam protection on our contact form. This is not stored permanently.
Browser Information: Basic technical data transmitted when loading web pages

Third-Party Services

Google Fonts: We use the Inter font served by Google. When you visit our site, your browser makes a request to Google's servers. Google's privacy policy applies to this data.

3. How We Use Your Data

We process your personal data for the following purposes:

To respond to enquiries: When you contact us through our website form or email
To provide services: To deliver the services you have contracted us for
To prevent spam and abuse: We use honeypot fields, timing checks, and temporary rate limiting to protect our contact form
To comply with legal obligations: Where required by law or regulation

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

Consent: When you submit our contact form, you consent to us processing your data to respond to your enquiry
Contract: Where processing is necessary for a contract we have with you or to take steps at your request before entering into a contract
Legal Obligation: Where processing is necessary to comply with UK law
Legitimate Interests: To protect our website from spam and abuse

5. Who We Share Your Data With

We do not sell your personal data. We share your data with:

SendGrid (Twilio): Our email delivery service. When you submit the contact form, your name, email, and message are transmitted via SendGrid to deliver the email to us. SendGrid processes this data as a data processor under our instructions.
Google: Font files are served from Google's servers when you visit our website.
Vercel: Our website hosting provider. They may have access to server logs containing IP addresses.
Professional Advisers: Lawyers, accountants, or other professional advisers where necessary
Legal Requirements: Where required by law, court order, or regulatory authority

6. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

Contact Form Submissions: Emails are retained in our inbox. We aim to delete enquiries after 2 years if no business relationship develops.
Client Data: 7 years after the end of the business relationship (for legal and accounting purposes)
Rate Limiting Data: IP addresses used for rate limiting are held in temporary memory and automatically cleared within 15 minutes

7. Your Rights

Under UK GDPR, you have the following rights:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Request limitation of processing in certain circumstances
Right to Data Portability: Request transfer of your data to another organisation
Right to Object: Object to processing based on legitimate interests

To exercise any of these rights, please contact us at legal@enjoydevelopment.com. We will respond within one month.

8. Cookies

Our website currently does not set any cookies. We do not use analytics tracking or advertising cookies.

If this changes in the future, we will update this policy and implement appropriate consent mechanisms.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data:

Our website is served over HTTPS (encrypted connection)
Contact form submissions include spam protection measures
We use reputable service providers with appropriate security certifications
Access to personal data is limited to those who need it

10. International Data Transfers

Some of our service providers (SendGrid, Google, Vercel) may process data outside the UK. These providers have appropriate safeguards in place, such as Standard Contractual Clauses or operate under adequacy decisions.

11. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected data from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Complaints

If you have concerns about how we handle your personal data, please contact us first at legal@enjoydevelopment.com.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: legal@enjoydevelopment.com
Post: Enjoy Development Ltd, Vicarage Court, 160 Ermin Street, Swindon, England, SN3 4NE